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2005-01-09

 
From: "Lelia Loban"
Subject: [CB] New ebay items
Date: Sat, 8 Jan 2005 20:06:19 -0500


> eBay - Favourite Search: contrabass clarinet
>These two items look suspicious.

George Wright wrote,
>>Seller frinpul has been noticed on another mailing list I monitor
>>(http://www.saxontheweb.net/phpbb/viewtopic.php?t=24629). 
>>The consensus is that it's an inept scam.

Yes, I don't follow the eBay auctions, but that seller also got noticed on the klarinet list, with the same consensus.

Happy New Year to fellow sonic cellar-dwellers!

Lelia Loban
Cthulhu Worshippers for School Prayer!

---------------------------------------------------------

From: Richard
Date: Sat, 8 Jan 2005 22:58:36 EST
Subject: Re: [CB] New ebay items


In a message dated 1/8/05 8:06:39 PM Eastern Standard Time, Lelia writes:

<< Yes, I don't follow the eBay auctions, but that seller also got noticed on
 the klarinet list, with the same consensus. >>

Perhaps we should all go to Ebay and report several of these auctions as fraudulent, and save some people some frustration and money.

Richard
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Date: Sat, 8 Jan 2005 23:35:44 -0800 (PST)
From: Paul Gennrich
Subject: Re: [CB] New ebay items


--- Richard wrote:
> Perhaps we should all go to Ebay and report several of  these auctions as
> fraudulent, and save some people some frustration and money.

Richard, perhaps we should go to Ebay and insist that they require actual photos, serial numbers and valid descriptions for musical instruments (and the rest of the items listed) to reduce the fraudulent listings in the first place!  In addition, the perpetrators of these fraudulent listings should be prosecuted for their frauds.  Those steps might make more sense....

Paul Gennrich

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From: "Bradley Stevens"
Subject: Re: [CB] New ebay items
Date: Sun, 9 Jan 2005 08:52:05 -0800

The beauty of requiring serial numbers and actual photos and descriptions that are specific to the instrument and not just lifting the photo and descriptions from Woodwind and Brasswind (for instance) is compelling.  And if eBay adopts such a policy change, the hope would be that they would have less fraud complaints to sift through. The problem lays with its enforcement.  eBay doesn't seem to have the time to judge if a seller uses a photo from a dealer site because they, the seller, doesn't have a digital camera or a scanner, or because they don't have the item at all.  I've been on the short end of a couple of eBay scams and when I complained I got an automated response telling me they received my complaint and never heard from them again.  Scammers know this better than the general public and are gleefully willing to caveat your emptor.  I'd just like to know how to get past the automated responses and argue with eBay on the topic of incentives for them to keep things fair.  They know that 99% of the time transactions go off without a hitch, probably for them losing out 1% of the time is an acceptable risk and why don't those registered users learn to accept a small percentage of scam. It makes me think of the line from that old Huns song - You learn it fast, 'cuz you know it's true- You don't find justice 'til it finds YOU!

Good luck,

Bradley Stevens

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Date: Sun, 09 Jan 2005 11:14:53 -0600
From: jim
Subject: Re: [CB] New ebay items


> eBay doesn't seem to have the time

eBay doesn't seem to have any people. Nor PayPal. Try to get a coherent response from PayPal, you're wasting your time.

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Date: Sun, 09 Jan 2005 13:13:46 -0500
From: Edward Branham
Subject: Re: [CB] New ebay items

Why does eBay bear any more responsibility than a newspaper that publishes classified ads?   Is the phone company responsible when someone places an obscene phone call?  Internet Services typically fall into the same category.  Imagine the costs driven by the labor hours it would take to verify the legitimacy of every ad placed / auction offered.  eBay would not exist in its present form.

It is traditionally a buyer's responsibility to satisfy her/him self as to the quality of the goods being considered.  If you get taken in by a scam, there are fraud laws.  Yes, that can be a tough avenue to pursue.

I don't like it either, but that's the reality of this particular marketplace at this particular time.

--
Way back home in the wild woods of my past
I ask
What becomes of a man
Who leaves behind the memory of youth
Instead of looking back to live again?

                           -- Phil Keaggy

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Date: Sun, 09 Jan 2005 10:53:43 -0800
From: "Chuck Guzis"
Subject: Re: [CB] New ebay items


 On 1/9/2005,  Edward Branham  wrote:

>Why does eBay bear any more responsibility than a newspaper that
>publishes classified ads?   Is the phone company responsible when
>someone places an obscene phone call?  Internet Services typically fall
>into the same category.  Imagine the costs driven by the labor hours it
>would take to verify the legitimacy of every ad placed / auction
>offered.  eBay would not exist in its present form.

Well, in short, I think the big difference is that my newspaper accepts a fee for publishing my advertisement.  The contract has been fulfilled when my ad appears in the paper and the business relationship ends.  Similarly, my telephone company's sole responsibility is to connect a caller with my telephone and provide satisfactory voice-quality service.  They take no interest in the content of the call, and in fact, are prohibited from doing so.

However, eBay extracts not only a fee for the auction listing, but it also conducts the auction and extracts a percentage commission on the sale.  In this light, they are no different from Christie's or Sotherby's in that they are acting as an auctioneer.  That they sometimes do not serve as intermediary for collection (although the PayPal relationship puts that in some question) but collect their commission from the seller is immaterial.  Not only that, but eBay does take an interest in my purchases and proffers similar items to me when my bid fails to secure the purchase of an item.  So they are very intimately involved in the buyer-seller relationship.

Auction houses are burdened with the responsibility of determining the bonafides of the merchandise they offer, along with the qualifications of a bidder.  In that respect, eBay, internet or not, should not be exempt from due dilligence.  Indeed, since as a bidder on eBay, I am not afforded the opportunity to inspect the merchandise first-hand, one might argue that eBay's responsibility to bidders is even greater than traditional auction houses.

Were eBay to act merely as a classified ad conduit, taking no more part in a transaction than simply showing the availability of an item, your argument would hold some merit.  But the fact is that they are far more intimately involved and interested in the transaction between buyer and seller.

The issue of "it would cost too much" is immaterial--being the 1500 pound "gorilla" of the online auction business, they could easily adjust their rates to fund due dilligence. The nature of the operation of eBay has chosen to engage in would seem to mandate that they be bound by the same duties and obligations that the rest of the non-online auction universe is.

Best regards,
Chuck


---------------------------------------------------------

From: Fred
Date: Sun, 9 Jan 2005 16:42:14 EST
Subject: Re: [CB] New ebay items


In a message dated 1/9/05 12:16:15 PM, jim writes:

<< eBay doesn't seem to have any people. Nor PayPal. Try to get a coherent
response from PayPal, you're wasting your time.  >>

Jim-

In the past I've gotten a response from spoof@ebay.com and spoof@paypal.com.  I think they are the same people.  There must be an address for other problems besides "phishing" messages.

Fred
---------------------------------------------------------

Date: Sun, 09 Jan 2005 16:25:27 -0600
From: jim
Subject: Re: [CB] New ebay items


> In the past I've gotten a response from spoof@ebay.com and spoof@paypal.com. 
> I think they are the same people.  There must be an address for other
> problems besides "phishing" messages.

You are correct, they are pretty good about responding to this type of fraud.

Maybe what is needed are trusted "expert" groups, included would be the contrabass.com community, the IDRS people, etc., etc.. These groups would likely take great pleasure in highlighting auctions that are likely fraud, they would do it for free, and in this manner eBay could place a priority on the complaints these trusted groups submit.

It is worth noting that previous eBay auctions have been suspended after scams have been noted on this list, presumably because someone here took action.

Jim

***End of Contrabass Digest***

 
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